Support

Questions, bugs or ideas? Email eu@get.ng and we'll get back to you.

How do I add a widget?

Touch and hold an empty area of your Home Screen, tap Edit, then Add Widget, and search for TimeDot. The Year Ring widget is free; the other widgets come with Premium.

How do I restore my purchase?

Open TimeDot, go to Settings and tap Restore Purchase. Use the same Apple Account you bought Premium with.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose TimeDot. You keep Premium until the end of the period you've paid for.

Reminders aren't arriving

In TimeDot, go to Settings and check that Daily Reminders is on. Then check that notifications for TimeDot are allowed in the iPhone Settings app under Notifications.

Is my data backed up?

Your moods, events and intentions are stored on your device. They're included in your regular iPhone backups.